LAST UPDATED: June 9, 2025

Twisted SpringZ values your trust—and we’re committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights when interacting with our services.

1. What We Collect

When you contact us, request service, or interact with our website, we may collect:

• Your name

• Phone number

• Email address

• Property address (if scheduling a service)

• Photos or videos you upload (for repair estimates)

• Communication details via call, text, web chat, or form submissions

We do not collect payment or credit card data directly through our website.

2. How We Use Your Information

We use your information only to:

• Respond to your inquiries

• Provide quotes and schedule services

• Improve our customer service and website experience

• Send appointment confirmations, reminders, and follow-ups

• Request feedback or reviews after service is completed

We do not sell your information. Ever.

3. Communication Consent

By submitting a form, calling, texting, or using our web chat, you agree to receive communication from Twisted SpringZ via:

• Phone calls

• Text messages (SMS/MMS)

• Emails

You can opt out at any time by replying STOP to texts or contacting us directly.

4. Data Security

We take your privacy seriously. All information is securely stored and only accessed by authorized personnel. We implement safeguards to protect against unauthorized access, alteration, or disclosure.

5. Third-Party Services

We may use trusted third-party tools (like appointment booking, review platforms, or chat services) to improve your experience. These tools follow their own privacy standards and do not share or sell your information.

6. Cookies & Website Tracking

Our website may use cookies or similar technologies to track activity and improve functionality. These are standard tools that help us understand what services people are interested in so we can improve.

7. Your Rights

You have the right to:

• Request a copy of your personal data

• Ask us to update or delete your data

• Opt out of marketing or communication at any time

Just reach out to us and we’ll take care of it, no hassle.

8. Contact Us

Have questions? Contact us at:

Twisted SpringZ

Las Vegas, NV

📞 (702) 340-0289

📧 [email protected]